Privacy Policy

1. Who we are and what this covers

QuranConnect Pro (“QuranConnect”) is a Qur'an listening and reading app for iOS and Android, published by YouzadPro LLC. This policy explains what the app stores about you, where it is stored, who processes it on our behalf, and the choices you have. It applies to the app and to this website (quranconnectapp.com), including the waitlist.

2. What the app works without

You can listen and read without creating an account. Downloads, bookmarks and reading positions then stay on your device. The app still creates an anonymous ID with our backend, and stores under it your preferences, your answers to the welcome questions, favourites, khatma progress, listening events and (on Android) a push token — so recommendations and reminders work. That anonymous ID carries no name, email or contact data. If you later create an account, this data moves to it.

3. Information we collect when you create an account

• Account data: your email address, and the name and profile photo you choose to add. Sign-in with Google or Apple shares only the identifier and email those providers release to us.
• Welcome questions: the optional answers you give when the app first opens (what you listen for, when, and for whom), used to personalise the home screen.
• Your Qur'an journey: favourites, saved ambient scenes and routines, khatma (completion) progress, listening and reading positions, reciters you follow, and the preferences you set in the app — so they follow you between devices.
• Listening events: which recitation started, paused or finished, and how long the app took to play its first recitation after launch. These power the app's recommendations and our product decisions. You can turn them off in Settings → Privacy & Data; the app then sends none of them.
• Subscription status: whether a subscription is active, which plan, and when it ends. Payments are handled by the App Store or Google Play; we never see card details.
• Notifications: a device push token, so we can tell you about a reciter you follow or send an occasional announcement. On iOS it is registered only if you allow notifications; on Android it is registered unless you turn off “New recitations” in Settings. Reminders (daily ayah, khatma, bedtime) are scheduled on the device.
• Messages you send us: feedback and survey answers submitted from the app, and emails you write to support.
• Crash reports: if the app crashes, a technical report (device model, OS version, app version, the error) may be sent so we can fix it. It contains no account data and respects the same Settings switch as listening events (when switched off, crash reporting stops completely from the next app launch).

4. What we do not do

• No advertising, no ad networks, no advertising identifiers.
• No selling or renting of personal data, ever.
• No tracking across other apps or websites.
• No location data. The optional Ramadan features use the date only.
• No microphone or contacts access.

5. Where data is stored and who processes it

We rely on a small number of service providers, each bound by its own privacy terms:

• Supabase — our database and authentication (account data, your journey, listening events).
• Google and Apple — only if you choose “Sign in with Google” or “Sign in with Apple”; they confirm your identity and share your name and email with us.
• Cloudflare — delivers the recitation audio and reciter images; sees the usual connection data (IP address, user agent) needed to serve a file.
• RevenueCat — keeps subscription status in sync with the App Store and Google Play.
• Firebase Cloud Messaging (Google) and Apple Push Notification service — deliver push notifications to your device.
• Quran.com API — provides translations, tafsir and word-by-word text when you open them; those requests carry no account data.
• Resend — sends the waitlist welcome and launch emails.
• Sentry — receives crash reports, when enabled.

Data is encrypted in transit and at rest with these providers. We hold no more of it than the features above need.

6. How long we keep it

Account data stays while your account exists. Listening events are kept for 90 days, then deleted automatically. Crash reports are kept by our crash-reporting provider for 90 days. Waitlist emails are kept until the app launches and the launch announcement has been sent, or until you ask us to remove yours.

7. Your choices and rights

• Opt out of listening events and crash reports at any time in Settings → Privacy & Data.
• Reset your recommendation profile from the same screen.
• Delete your account in the app (tap your profile picture → Delete account) or by email, as described on our account deletion page. The account and your personal data are removed after a 30-day grace period during which you can cancel; that page lists the few records that are kept or anonymised instead. Data stored only on your device goes when you uninstall the app.
• Export or correct your data by emailing us; we will send a copy of what we hold or fix what is wrong.
• If you are in the EU/EEA or the UK you also have the rights to restrict or object to processing and to complain to your data-protection authority.

8. Children

The app is suitable for all ages, but accounts are intended for people aged 13 and over. We do not knowingly collect personal data from younger children; if you believe a child has created an account, contact us and we will delete it.

9. Changes

We will post any change to this policy here and update the date above. If a change materially affects how your data is used, the app will tell you before it applies.

10. Contact

Questions, data requests or concerns: support@quranconnectapp.com